Shipping policy
Shipping & Delivery Policy
BLAME SYLVIA!
Last updated: 10 October 2026
Great gifts deserve a great arrival! 💜
At Blame Sylvia!, we want your shopping experience to be fun from the moment you discover something fabulous until it reaches your doorstep.
Here's everything you need to know about shipping, delivery times and tracking your order.
1. Where We Deliver
Blame Sylvia! offers international shipping to selected countries.
Available shipping destinations are displayed at checkout. Shipping availability may vary depending on the product, fulfillment location and delivery restrictions.
If your destination is unavailable at checkout, we are currently unable to accept an order for delivery there.
2. Shipping Rates & Free Shipping
We offer FREE standard shipping on eligible orders of €75 or more delivered within the European Union.
For EU orders below €75, standard shipping charges are calculated and displayed at checkout.
For destinations outside the European Union, shipping charges depend on the destination, product and available delivery method.
The €75 threshold is calculated on the merchandise subtotal after discounts and before shipping charges. Where checkout is displayed in another currency, the applicable converted threshold is shown.
Free shipping applies to eligible standard shipping only and does not include optional express delivery.
All applicable shipping charges are displayed before payment.
3. Estimated Delivery Times
We work with a combination of print-on-demand production partners, independent fulfillment providers and our own inventory.
Delivery times depend on where your product is produced, where it is shipped from and your delivery destination.
The following are general planning estimates, not guaranteed delivery times:
Locally produced print-on-demand products: approximately 4–10 business days.
European print-on-demand orders: approximately 5–15 business days.
International print-on-demand orders: approximately 10–35 business days, depending on the provider and shipping route.
Other dropshipping and stocked products: delivery estimates vary by supplier, product and destination.
Where a specific delivery estimate is provided on the product page or during checkout, that estimate takes precedence over these general ranges.
Business days normally exclude weekends and public holidays.
Production time is included in the estimates above. Personalized products may require additional preparation time, which will be communicated before purchase.
Unless otherwise agreed, we will deliver within the period required by applicable law. For EU consumer orders, this generally means within 30 days of the conclusion of the contract. Longer periods apply only where validly agreed with the customer.
4. Made Just for You
Some of our products are printed or personalized especially for you.
This means production starts after your order has been confirmed.
Custom gifts may take longer to prepare than ready-to-ship products.
Any additional production time will be communicated before you complete your purchase.
5. One Order, Multiple Packages
Found several things you couldn't resist? We don't blame you!
Because we work with different production and fulfillment partners, items from the same order may arrive separately.
This means:
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Your order may arrive in multiple parcels.
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Different products may have different delivery dates.
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You may receive more than one tracking number.
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Some items may arrive before others.
There is no need to worry if your entire order does not arrive in one package.
6. Order Tracking
Once your order has been dispatched, we will provide tracking information where available.
You may receive a shipping confirmation email containing your tracking link.
Tracking information can take some time to update after dispatch.
If you need help tracking your order, contact us at info@blamesylvia.com.
7. Customs, Duties & Import Taxes
Orders may be shipped from different countries depending on the product and fulfillment partner.
For international shipments, customs duties, import taxes or handling charges may apply.
Any additional charges payable by the customer, or the applicable method of calculation, will be disclosed before purchase as required by law.
Where taxes or import charges are included in the checkout price, the relevant arrangement will be communicated.
We aim to make international shopping as transparent as possible.
8. Delivery Delays
Although we work to deliver orders within the communicated timeframes, occasional delays may occur due to production issues, carrier disruptions, customs procedures, severe weather or peak shopping periods.
If your order is delayed, please contact us.
Where delivery does not take place within the agreed period, you retain your statutory consumer rights, including applicable rights to request delivery within an additional reasonable period or cancel the purchase.
9. Lost, Missing or Damaged Packages
Something went wrong? We're here to help.
If your parcel is missing, damaged or appears lost in transit, please contact us at:
Include your order number and a short explanation of the issue.
Photos may be helpful when reporting damage, but are not mandatory for exercising statutory consumer rights.
Where required by applicable law, we will arrange an appropriate remedy, including replacement or reimbursement.
For consumer purchases, the risk of loss or damage generally remains with us until you or your designated recipient takes physical possession of the goods, subject to applicable legal exceptions.
10. Incorrect Shipping Addresses
Please double-check your delivery information before placing an order.
If you notice a mistake, contact us as soon as possible at info@blamesylvia.com.
We will make reasonable efforts to correct the address before dispatch, but changes may not be possible once shipping has begun.
Any additional costs or remedies will be handled in accordance with applicable consumer law.
11. Returns & Refunds
Changed your mind? It happens!
Please review our Return & Refund Policy for information about cancellations, returns, damaged items and refunds:
https://www.blamesylvia.com/policies/refund-policy
EU return address:
Blame Sylvia!
Aspvägen 5
826 75 Ljusne
Sweden
Please contact our customer service team before sending a return so we can provide the appropriate instructions. Your statutory right of withdrawal does not depend on our prior approval.
12. Contact Us
Questions about shipping, delivery or your order?
We're happy to help!
Blame Sylvia!
Website: https://www.blamesylvia.com
Email: info@blamesylvia.com
Legal seller: De Pauw Sylvia
Belgian enterprise/VAT number: BE0775.620.908
Registered business address:
Kortrijksesteenweg 391
9800 Deinze
Belgium
Return address:
Aspvägen 5
826 75 Ljusne
Sweden
Fabulous finds. Unexpected surprises. Blame Sylvia!